Family-owned and operated, JACLO is built on five generations of industry experience. Not many companies can say that they’ve been in the industry for over 100 years, but we can. Call us old-fashioned, stubborn, or unwilling to change, but we remain committed to the same principles our family was committed to in 1901 – make great products, provide great service, and deliver great value. For us, age isn’t just a number, it’s our heritage. Over the years, our company has grown and evolved, but an authentic commitment to customer satisfaction endures. We have invested in research, innovation, and design to ensure that we are continually at the forefront of giving the people what they want. You bring a vision, we bring expertise.
We purchased a set for a shower enclosure with fears of being unable to install it. It took us some time to drill the holes through the porcelain tiles and adjust the vertical U extrusions on both walls for the fixed panels. Hanging the door was a bit difficult, especially adjusting the height and the opening. But overall we are very happy with the purchase. The set looks great and we saved a few dollars.
- Hflorez21
Great Sink
My family and I just completed a complete kitchen renovation and I got some great new things, but I have to say that this sink may be my favorite (as well as my husband and son's). It's deep, but not too deep. It's very roomy and stylish. I would highly recommend it to anyone who wants a larger stainless steel sink. I can fit large pans in it, multiple plates, glasses, etc. I can even polish large silver items in it.
- Amy M.
Fast Shipping & Friendly Service
Just got my Toto Neorest 550h. Amazing toilet. The prices from Kitchen & Bath Authority were unbeatable and considerably less than I was quoted elsewhere.
- FrankK-64131
Customer service is amazing!
I've gotten great service and quality from kbauthority for several years now, always friendly customer sales people and fast delivery
- Miked998
Loved it
Shopping online with KBAuthority was nothing but an incredible experience. I purchased a Brizo kitchen/shower system for my home and I wasn’t too sure about what I needed to purchase. So I spoke to a sales representative named Joe and he took me throughout the entire shopping process. He explained EVERYTHING from what I need to buy, why I need to buy, and how much it cost. I got everything in about 3 weeks (as promised). Since then, everything has been installed and the results are just outstanding. I don’t have any complaints and would definitely shop again.
- James Penso
Best price on delta products fast delivery !
Me and my husband ordered Delta products for two of the bathroom remodels that we are doing ,products arrived in about a week packaged really well and I got the best price possible on the web so very very happy!!! definitely recommend this company to others for any home remodel project
- Anne
Great Service, quick delivery time and as described.
We ordered two shower doors both came in about a week, the driver allowed us to inspect the products which was in good condition. Overall good shopping experience would recommend this company.
- RRWI
Great place
Got exactly what i needed and came in real fast love this place . Never had a problem on any order.
- Bubba1231
Wonderful Shopping Experience!
Can't say enough good things about this company. Wish every website was this organized. I wanted to replace our old, discolored door knocker. Went to the store, purchased the only one they had only to find out when I got home with it the CTC did not match. Never even knew there was a difference; thinking since you have to drill all the way through the door, this measurement would be standard. So, thank goodness for the internet! This site is so easy to use. Just select the CTC of your current knocker, if you are replacing one like I was, click and your choices appear! The knocker is absolutely gorgeous! Thank you KBAuthority.com!!
- nan_sky_76
Just What I Needed
I was looking for a 12" towel bar and all the stores on town only had 18" bars. I went online and found just what I needed at KBAuthority.com, the towel bar arrived through the mail, in less than 1 week, and is exactly what I was looking for.
- Lindakweed
Robern AIO mirrors
We were looking for Robern mirrors. KB Authority had them for half price. Ordering was easy and delivery was on time, within 2 weeks. We spoke with customer service several times to verify the order was moving along as the ability to follow the progress on line was somewhat limited. They were always very helpful.
- casbls
2nd satisfied purchase from KBA
some time ago I ordered a shower door and asked for help from cust service which worked out well.I ordered a bath/shower door last week and it arrived super fast and well packaged.
I definitely have KBA on my list for future purchases.
- try-to-be-handy
Instant Hot, Instant service
Our Franke instant hot gave out on us after 16 years and we had to get a new one. Looked all over for the one we wanted and found it on the KBA website for the best price. Not only was the price right but the service and quick delivery made the difference. I will keep them on my "Favorites" for any future needs.
- Judy
Great price and service
Excellent customer service, quick order and receiving as promised.
- ArisM
Price - Selection - SERVICE
I think I looked at every stainless steel prep faucet and pot filler on earth. No, seriously. Ended up going with KBA because they offered exactly what I wanted at the best price. When there was an issue with the mfg (Hans Grohe), I called KBA. They were super helpful, explained exactly what was going on, and offered me options. When you build, you spend countless hours sourcing materials and it can make you crazy. KBA was a pleasure to deal with.
- Sheri_lynchax
great price and service
I initially had difficulty actually placing my order, however by using the chat, my issues were quickly resolved. I always do a lot of research on price and shipping before buying. KBAuthority was best. I was very impressed on the packaging. There was no way my sink was going to be damaged by mishandling.
- rpmartinsen
Excellent service on sink purchase.
Great selection with excellent prices. Ordered a Franke sink with inserts. Delivered in less than 2 weeks. Happy with purchase. No complaints.
- sbteleky
Lowest prices on Hansgrohe
I ordered $1000 worth of bath fixtures from KB. Loved the interactive chat to confirm i ordered all the right parts. Post-sales communication was so-so - I ended up having to call to confirm the ship date - but probably slightly better than expected given prices 5% or more below competitors'.
- bathbuyer
Best Price on Delta Shower Fixtures
Searched and found this to be best price on Delta venetian bronze shower set for bathroom remodel, even with modest handling fee (which was probably less than the actual shipping cost). No issues with packaging or shipping time.
- pas_duh_2
Great Prices and Customer Service
Ordered a bunch of Hansgrohe stuff for our new home. Their prices were very competitive. We made a few changes throughout the process and customer service was very accommodating.
